Stay In Touch With the Latest Information News & RSS Feed NEWS TOPICS Finance & AccountingLong-Term Inflation Predicted in Tradeshift’s Index of Global Trade HealthRead on to learn key findings on global economic health, as well as perspectives on the road ahead in light of the forecasted downturn. SSON NetworkWhat are the Top Priorities to Optimize Bill Presentment & Payment for 2022 & Be...Having survived the pandemic but now facing further economic challenges, how are European businesses managing critical customer billing processes & payment activities? Barbara HodgeCollaborative Accounts ReceivableThis report discuses the results of the 2022 AR pulse check. It highlights the need for Collaborative AR as a strategic change agent to a business area struggling with speed-to payment, manual collect... SSON Editor HR, Talent & Future of WorkPayroll Digitization Virtual SummitRegister for SSON's Payroll Digitization Virtual Summit and take your payroll function to new levels of customer satisfaction and value creation. SSON NetworkWhy a Radical Shift in Employee Experience is No Longer “Optional” For Shared Se...Workplaces are acknowledging the need for agility as they navigate the realities of a hybrid work environment SSON EditorHow to Raise the Profile of Payroll from "Pay Execution" to "Pay Equity"There are 5 million job titles within payroll on LinkedIn right now. It’s safe to say there's a lot going on in the payroll industry at any given time. Barbara Hodge Continuous Process ImprovementHow Task Mining Can Drive Process ExcellenceIn this report learn how task mining will help deliver process operations in the new remote work environment. Evan Beebe5-stage Global Statutory Reporting maturity model: Which stage is your organizat...This white paper dives into possible process improvements to drive operational efficiency and reporting compliance within your organizations, with the aim to reach a higher level in the maturity model... Shared Services & Outsourcing NetworkWhy Are GPOs Apparently "Failing" to Deliver?Global Process Owners drive transparency and efficiency – so why do so many GPOs still apparently fail to deliver? Maciej Piwowarczyk Data Management & AnalyticsDigitizing Unstructured Data Enterprise-WideThis report covers why unstructured data is such a crucial resource to enterprise transformation and how it can be consolidated across different silos with an array of tools for both better management... SSON NetworkThe Importance of Algorithms and Problem-Solving in Supporting GBSHow to establish a layer of intelligence between your processes and your business decisions SSON NetworkGlobal State of the Shared Services & Outsourcing Industry Report 2022Staying on top of shifts in the shared services market is key. Start here SSON Industry Reports Customer Experience & GovernanceThe Importance of Customer-CentricityYou will never have amazing CX if your EX is lacking. That point cannot be emphasized enough SSON NetworkGlobal State of the Shared Services & Outsourcing Industry Report 2022Staying on top of shifts in the shared services market is key. Start here SSON Industry ReportsWORK/LIFE 2.0 IN THE CONTACT CENTERThe Future of Work, the Next Normal...How has the pandemic changed our assumptions about work and how is automation stepping in to help in places like customer contact centers? Jordan Mullins Business Process OutsourcingEP1 A sense of confidence and optimism in the GBS and shared services industryLet’s dive straight into the why, the what – and perhaps most importantly, why you should care if you’re in the shared services industry! Shared Services & Outsourcing NetworkTech Demo: Accelerating Invoicing to Overcome Workload, Speed and Regulatory Cha...SAP Concur expert Greg Cubitt puts the solution through its paces Seth Adler5 Ways Your Business Process Management System Could Be Failing Your Back OfficeBack-office operations have been using task and process automation tools like Business Process Management (BPM) systems for decades, yet they still struggle to serve the customer at the right cost. T...
